Frequently Asked Questions
Everything you need to know about your Selkie journey.
When will my order ship?
Standard orders are processed within 3-5 business days. For pre-order items, please refer to the specific timeline listed on the product page.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 30 days of delivery. Please note that certain sale items may be final sale.
How do I find my correct size?
Each product page features a detailed size guide. We recommend measuring your bust and waist to ensure the perfect fit for our signature silhouettes.
Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location and local customs regulations.
How should I care for my Selkie garments?
Most of our delicate fabrics require dry cleaning or a very gentle hand wash in cold water. Always check the care label inside your garment for specific instructions.
Can I modify or cancel my order after it's placed?
To ensure fast delivery, we begin processing orders immediately. Please contact our support team within one hour of purchase if you need to make urgent changes.